Drinking water system supervisors, managers and operators with supervisory responsibilities have an important role in successful Drinking Water Quality Management Standard (DWQMS) audits.
This course begins by reviewing the difference between inspections and audits, as well as internal versus external audits. Participants will be provided with an overview of quality management systems, examine common audit findings, and what types of questions to anticipate during audits.
Key elements of the DWQMS where operators, supervisors and managers hold responsibility for audit readiness will be discussed in detail. Through facilitated discussions, participants will have the opportunity to share their knowledge and experiences with the audit process.
The session will also provide best practices to prepare for a successful audit.
Target Audience
This course is primarily designed for supervisors and managers of drinking water systems, as well as operators with supervisory or management responsibility.
Please note: Drinking water system operators with no supervisory or management responsibility should register for Introduction to Audits for Operators.
Course Trainer:
Brigitte Roth
Brigitte
Roth is a certified environmental professional with ECO Canada and has over 21
years’ experience in auditing, achieving legislative compliance, and optimizing
management systems (including emergency plans).
She has over 11 years’ experience in Ontario’s drinking water sector. Brigitte
holds a Bachelor of Environmental Studies degree from the University of
Waterloo. In
her years at the City of Guelph’s Water Services, Brigitte oversaw the
integration of the quality management system into the drinking water system’s
processes and programs and contributed to the establishment of the
department-level emergency operations centre for improved emergency
preparedness. Additionally, she was a
key contributor to the establishment of the Ontario Water /Wastewater Agency
Response Network (OnWARN). Brigitte
is the Principal Consultant at her environmental consulting company, Acclaims
Environmental Inc., and continues to volunteer in her role as Secretary for the
Ontario Water/Wastewater Agency Response Network (OnWARN).